Gift Card Balance
Please enter your gift card code and the email used for purchase to begin your search.
Frequently Asked Questions
Explore answers to our most commonly asked questions about our store, our products, and more.
How do gift cards work?
Think of a gift card as store credit you can use instead of a credit or debit card. Purchase one, and the balance sits in your account ready for you or whoever you're gifting it to.
Want to check your balance, expiration date, or grab your gift card code? Head to the Gift Cards tab in your account.
How can I purchase a gift card?
Buying a gift card is just like buying any other item! Visit our Gift Cards page and choose the balance amount you want. Plus, if you're in our Rewards Program, you can use your points to redeem gift cards.
How do I redeem a gift card?
At checkout, just enter your gift card code in the gift card field. Not sure where your code is? Check the Your Orders tab in your account or look through your emails.
How do I check my gift card balance?
Navigate to the Gift Cards tab in your account. You'll see all your active and inactive cards along with remaining balances.
Or swing by our Gift Cards Balance page—enter your unique code and the email used when purchasing, and your balance will pop right up.
Do gift cards expire?
Gift cards you purchase never expire. However, promotional or free gift cards you've claimed expire 30 days after you get them.
I bought or received a gift card but I can't find it.
Bought it yourself? Check the Gift Cards tab in your account—you'll find all your cards there with balances and codes. Your email confirmation has this info too.
Got one from someone else? Ask them to follow the steps above and share the unique code with you. Then just enter it at checkout.
Can I return a gift card?
Gift cards cannot be refunded—all sales are final.
Can I use multiple gift cards in one order?
Just one gift card per order, unfortunately.
Can I split an order between a gift card and credit card?
Absolutely! If your order total exceeds your gift card balance, we'll charge the difference to your credit card.
How can I check if my gift card is active or inactive?
Pop into the Gift Cards tab in your account. You'll see two sections: active and inactive gift cards.
Active cards display the original amount, current balance, and expiration date if applicable.
Inactive cards are either expired or have a zero balance. Think a card was marked inactive by mistake? Reach out to our customer support team.