FAQs

Browse our knowledge base to get answers
to frequently asked questions.

Most common questions

How do I refer someone to FLWR?

Want to spread the love? Go to your account and hit the Rewards tab. You'll see a spot to add email addresses—pop in as many as you want and click "Invite." We'll handle the rest! Your friends will get an invite to join FLWR's rewards program along with a sweet 60% OFF coupon for their first order. The best part? There's no cap on referrals or rewards—invite everyone you know! 

What do I get for referring someone to FLWR?

When someone you refer creates an account and spends $50 or more, you'll receive 2,500 Factory points (that's a $25 value). Hit 5 successful referrals who meet that $50 threshold? You'll earn an additional 2,500 Factory points—totaling $150 in Factory points!

Other questions

Someone I referred made a purchase but I didn’t get a reward.

A few things might be going on if you haven't received your referral reward yet.

  1. Their order might not have shipped yet.
  2. They may not have spent $50 or more.
  3. They might not have entered your referral code at checkout.

If your friend placed a $50+ order with your code and their package has already shipped, reach out to our customer support team and we'll sort it out. 

My referee didn’t get an email. What do I do?

No worries if our email didn't reach them (check spam first!). You can grab your referral code directly from your account under the Rewards tab. Share the code yourself—all they need to do is enter it at checkout, and you'll get your Factory points.

Is there a limit to how many people I can refer to FLWR?

Nope—refer away! There's no limit on how many friends you can send our way. Each successful referral nets you 2,500 Factory points ($25 value), and hitting five referrals earns you a bonus 2,500 Factory points—that's $150 in Factory points total. 

How can I see if the person I referred made a purchase?

Wondering if your referral came through? Check the Rewards tab in your account. You'll see any Factory points earned from referral purchases there. Just keep in mind that points won't show up until your friend's order has actually shipped. 

How do I earn points with referrals?

Easy! When your friend signs up through your link and spends over $50 on their purchase, you'll pocket 2,500 reward points. 

How do referrals work?

Here's the deal: Visit your Account and click on Rewards. You'll find a section where you can enter a friend's email. Type it in, hit Invite, and they'll receive an email inviting them to join FLWR. Once they create an account and spend at least $60 on a purchase (they can't live in the same household as you), you'll get an email confirming your 2,500 points!